Shipping Policy – Spade

Spade is an online-only store, and all orders are shipped directly to customers through our trusted delivery partners. By placing an order, you agree to the terms outlined in this Shipping Policy.

We currently ship across Egypt. Delivery availability may vary depending on your location.

• Orders are typically processed within 1–2 business days.
• Orders placed on weekends or holidays will be processed on the next working day.

• Cairo & Giza: 1–3 business days.
• Other governorates: 2–5 business days.
• Delivery times may vary during peak seasons or due to unforeseen delays.

Shipping fees are calculated based on your location and will be confirmed during order placement or by our team before delivery.

Once your order is confirmed, our team will contact you to verify the details. You may receive updates regarding your shipment status until delivery is completed.

• Please ensure your contact information and address are accurate.
• Orders must be received by the customer or a representative at the provided address.
• Failure to respond to delivery attempts may result in order cancellation.

All orders are delivered on a Cash on Delivery basis. Please ensure the exact amount is available at the time of delivery.

While we strive to deliver orders on time, delays may occur due to logistics, weather, or high demand. Spade is not responsible for delays caused by third-party couriers, but we will assist in resolving any issues.

For any shipping-related inquiries, please contact our support team through our official channels.